Mandado — Terms of Service

Effective date: August 22, 2026 Last updated: August 22, 2026

These Terms of Service ("Terms") are a binding legal agreement between you and Omni Devs LLC, a Florida limited liability company doing business as "Mandado" ("Mandado," "we," "us," or "our"), governing your access to and use of the Mandado application, website, and related services (collectively, the "Service").

PLEASE READ THESE TERMS CAREFULLY. They include a binding arbitration agreement and a class-action waiver (Section 18), which affect how disputes between us are resolved. They also limit our liability to you (Sections 15 and 16), require you to indemnify us in certain circumstances (Section 17), state that all fees are non-refundable (Section 13), and describe your obligations regarding chargebacks and payment disputes (Section 14). You may opt out of arbitration within 30 days as described in Section 18.7.

Summary (not a substitute for the full Terms)

Mandado looks things up. It does not buy, book, or pay for anything. Every purchase or booking is made by a human being, outside the Service, with their own money and their own accounts.
Prices and results are estimates and change constantly. Always verify with the airline or merchant before you spend money.
Some results are generated by artificial intelligence and can be wrong. Do not rely on them without checking.
Subscriptions renew automatically until you cancel. You can cancel at any time in your account settings.
Fees are non-refundable. If you have a billing problem, contact us at support@omnidevs.cloud before disputing a charge with your bank.
Disputes are resolved by individual arbitration, not class actions or jury trials — unless you opt out within 30 days.

1. Acceptance of These Terms

1.1 Agreement

By clicking "I agree" (or a similar control), creating a household, being added to a household, submitting a request, or otherwise accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree, do not access or use the Service.

1.2 Capacity and authority

You represent that you are at least 18 years old, have the legal capacity to enter into a binding contract, and are not barred from using the Service under the laws of the United States, Ecuador, or any other applicable jurisdiction. If you accept these Terms on behalf of another person or an organization, you represent that you have the authority to bind that person or organization, and "you" refers to both you and them.

1.3 Electronic contracting and communications

You consent to transact with us electronically. You agree that your electronic acceptance of these Terms, your electronic signatures, and the records we maintain of your acceptance and use of the Service satisfy any legal requirement that an agreement be in writing and signed, including under the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN) and comparable laws. You agree that we may provide all notices, disclosures, agreements, billing statements, renewal notices, and other communications to you electronically — by email to the address on file, by in-app notice, or by push notification — and that these satisfy any requirement that a communication be in writing. You may withdraw this consent only by closing your account, because the Service is delivered exclusively online.

1.4 Changes to these Terms

We may modify these Terms at any time. If we make a material change, we will provide at least fourteen (14) days' notice before the change takes effect — by email to each Handler, by in-app notice, or both — and we will update the "Last updated" date above. Your continued use of the Service after the effective date of a change constitutes your acceptance of the revised Terms. If you do not agree to a change, your sole remedy is to stop using the Service and cancel your subscription as described in Section 12.4. Changes to Section 18 (Dispute Resolution) will not apply retroactively to any dispute of which we had actual notice before the change took effect.

2. What Mandado Is — and What It Is Not

2.1 What the Service does

Mandado is a household coordination and information-lookup tool. One or more adults in a household (each a "Handler") set up a shared household account and invite other household members (each a "Requester") to send simple requests through a chat-style interface — for example, asking about flight prices for a trip, sending a photo or a link to look up a product's price and availability, or asking a general question.

Mandado retrieves, summarizes, and presents information from third-party data sources and from artificial-intelligence systems, and notifies a Handler when a Requester wants to act on something. That is the entirety of what the Service does.

2.2 What the Service does not do — read this carefully

MANDADO DOES NOT BOOK FLIGHTS. MANDADO DOES NOT PURCHASE PRODUCTS. MANDADO DOES NOT PROCESS, HOLD, TRANSMIT, OR DISBURSE FUNDS ON YOUR BEHALF TO ANY MERCHANT, AIRLINE, OR OTHER THIRD PARTY. MANDADO DOES NOT ISSUE TICKETS, RESERVATIONS, CONFIRMATIONS, OR ITINERARIES.

When a Requester wants to act on a result Mandado displays, Mandado notifies a Handler. A Handler — a human being, exercising independent judgment, using their own accounts and their own payment methods, entirely outside the Service — then decides whether and how to complete that purchase or booking directly with the relevant merchant, airline, or other third party (for example, Amazon or an airline's own website).

2.3 Mandado is not a travel agency, retailer, or financial service

Without limiting Section 2.2, Mandado is not, and does not hold itself out as:

a travel agency, tour operator, travel promoter, or "seller of travel" within the meaning of Florida Statutes § 559.927 or any comparable law, because it neither sells, offers to sell, arranges, nor collects payment for travel services;
a retailer, reseller, distributor, marketplace, or merchant of record for any product;
a money transmitter, money services business, payment processor, payment facilitator, or provider of any financial service;
an insurance producer or provider;
an agent, broker, fiduciary, or representative of you, of any household member, or of any airline, retailer, or other third party.

We have no agency, contractual, fiduciary, or special relationship with any airline, retailer, or merchant on your behalf. We are not a party to, and assume no responsibility or liability for, any transaction you or anyone else ultimately completes with a third party.

2.4 No professional advice

The Service does not provide legal, financial, investment, tax, medical, immigration, travel, or other professional advice, and nothing the Service outputs should be treated as such. Any decision you make — including any decision to spend money, travel, or forgo an opportunity — is yours alone. Consult a qualified professional where appropriate.

2.5 Records you enter are for your convenience only

The Service allows a Handler to record details of a booking that the Handler made elsewhere (such as an airline, a confirmation code, a passenger name, and travel dates) and can send reminders about upcoming travel. These records are a personal convenience feature only. They are created from information you type in; we do not verify them against any airline, and they are not a reservation, ticket, or confirmation of anything. We do not guarantee that any reminder will be generated, delivered, received, or timely, and you must not rely on the Service to remind you of travel or any other deadline. Always confirm your travel directly with the airline.

3. Eligibility, Accounts, and Households

3.1 Age requirement

You must be at least 18 years old to create or administer a household account. Requester accounts are likewise intended for adults. See Section 9 (Children) and our Privacy Policy.

3.2 The Handler role

A Handler is a household member with administrative authority over the household. A household may have more than one Handler. Each Handler is responsible for:

maintaining accurate, current, and complete billing and contact information;
managing the household subscription, including renewal and cancellation (Sections 12–14);
adding, configuring, and removing household members, including other Handlers; and
all activity that occurs under the household account, whether or not authorized by that Handler.

Where a household has multiple Handlers, each Handler is jointly and severally responsible for the obligations in these Terms, and any Handler may bind the household — including by subscribing, changing the plan, adding or removing members, or accepting revised Terms. You accept the risk of granting Handler authority to another person.

3.3 Authority to add household members — your representation to us

By adding another person to a household — as a Requester or as a Handler — you represent and warrant to us that:

(a) you have that person's informed permission to add them, to submit information about them to the Service, and to receive and act on their requests, or you are their parent or legal guardian or are otherwise lawfully authorized to act on their behalf; (b) you have that person's prior express consent to receive communications from Mandado at the email address, phone number, or device you provide for them, including transactional email and push notifications, and — if and when we make such channels available — text (SMS) or messaging-application notifications; and (c) you have made that person aware, at a level appropriate to them, of what Mandado does with their information, as described in our Privacy Policy.

We have no ability to independently verify family relationships, household composition, or the internal authorization arrangements within any household, and we rely entirely and exclusively on your representation. You are solely responsible for the accuracy of the contact details you enter for another person, including any phone number, and for confirming that the number belongs to the person you intend and that they have consented to be contacted at it.

You will indemnify us in full for any claim arising from a breach of this Section 3.3, including any claim under the Telephone Consumer Protection Act, the CAN-SPAM Act, any state telemarketing, "mini-TCPA," or wiretapping statute, or any comparable law of Ecuador or another country. See Section 17.

3.4 Account security

You are responsible for maintaining the confidentiality and security of your account, your email account, your device, and any one-time passcode sent to you. Do not share one-time passcodes with anyone, including anyone claiming to be Mandado support. You must notify us immediately at support@omnidevs.cloud if you suspect unauthorized access to your account. You are responsible for all activity under your account, and — except to the extent caused by our own willful misconduct — we are not liable for any loss arising from unauthorized use of your account or credentials.

3.5 Accuracy of information

You agree to provide accurate, current, and complete information and to keep it updated. We may suspend or terminate an account that we reasonably believe contains false, outdated, or fraudulent information.

4. Consent to Communications

By using the Service, you consent to receive from us:

Transactional and service messages by email — including one-time passcodes, request notifications, billing and renewal notices, trial-status messages, security alerts, and changes to these Terms or our Privacy Policy. These are necessary to operate the Service and you may not opt out of them while your account is active.
In-app and browser push notifications, if you enable them. You may disable push notifications at any time through your browser or device settings, or by turning them off in the Service.
Occasional product and marketing messages, from which you may unsubscribe using the link in the message or by contacting support@omnidevs.cloud, without affecting transactional messages.

If we later offer SMS or messaging-application notifications, we will obtain any additional consent required by law before enabling them, and message and data rates may apply. Nothing in this Section limits the representations you make in Section 3.3.

5. How the Service Works — Information Only

When you use Mandado to look up a flight, a product, or anything else:

Mandado sends the relevant information — such as travel dates and routes, a product photo, a link you shared, or the text of your message — to third-party data providers and artificial-intelligence providers to retrieve pricing, availability, product identification, or a response. These providers are identified in our Privacy Policy.
Mandado presents the result to the Requester and, if the Requester indicates interest, notifies a Handler.
Mandado's involvement ends there. Any purchase, booking, checkout, or payment is completed by a human being, directly with the third party, using their own account and payment method, outside of Mandado entirely.

5.1 Links you share

If you send a link through the Service, Mandado may automatically retrieve that web page and extract information from it — such as its title, description, images, and text — in order to answer your request. Only share links you have the right to share and to have retrieved, and do not share links to pages containing confidential information, credentials, private accounts, or anything whose retrieval would violate a third party's terms of service or applicable law. We do not control, endorse, or take responsibility for the content of any third-party page, and retrieving a page is not an endorsement of it.

6. Artificial Intelligence — Important Limitations

Parts of the Service use generative artificial intelligence, including to identify products from photographs, to interpret your requests, and to compose responses. You acknowledge and agree that:

(a) AI-generated output is probabilistic, not authoritative. It may be incorrect, incomplete, outdated, misleading, or entirely fabricated, including output that appears confident, specific, and plausible. (b) The Service may misidentify a product, misread a photograph, misinterpret a request, misstate a price, or produce a result with no factual basis at all. (c) Identical or similar requests may produce different results at different times, and results are not reproducible. (d) You must independently verify any AI-generated output before relying on it for any decision, and especially before spending money. (e) We do not warrant the accuracy, reliability, completeness, currency, non-infringement, or fitness for any purpose of any AI-generated output, and we disclaim all liability for any decision, action, purchase, omission, or loss based on it, to the maximum extent permitted by law. (f) AI output is not, and must never be treated as, professional advice of any kind (Section 2.4).

7. Prices, Availability, and Search Results

THIS SECTION LIMITS OUR LIABILITY TO YOU. PLEASE READ IT CAREFULLY.

7.1 Results are estimates and are time-sensitive

All flight prices, product prices, fares, fees, availability, product matches, descriptions, images, links, summaries, and any other data the Service displays (collectively, "Search Results"):

are provided for informational purposes only;
are not a quote, offer, invitation to treat, reservation, hold, booking, guarantee, or purchase of any kind, and create no right or entitlement to any price, fare, product, or seat;
are estimates sourced from third-party data providers and AI systems, and may be incomplete, delayed, cached, mismatched, or inaccurate;
may change at any time — in price, availability, terms, fees, taxes, baggage allowance, cancellation rules, or specifications — between the moment the Service displays them and the moment anyone attempts to act on them, for reasons entirely outside our control, including airline pricing engines, dynamic pricing, retailer inventory changes, currency fluctuation, expiring promotions, regional pricing, seller changes, and third-party error;
may exclude taxes, baggage fees, seat fees, service charges, shipping, customs duties, import taxes, or other costs; and
do not guarantee that any item, fare, or product will be available at the displayed price, from the displayed seller, or at all.

7.2 Verification is your responsibility

Before completing any purchase or booking, you are solely responsible for independently verifying the current price, total cost, availability, terms, and suitability directly with the airline, merchant, or platform. We strongly encourage confirming every detail on the merchant's or airline's own website or application immediately before transacting. Do not treat a Search Result as a guarantee of anything.

7.3 We are not responsible for what you decide to do

Without limiting Sections 15 and 16, and to the maximum extent permitted by applicable law, we are not liable for any price discrepancy, unavailability, sold-out fare, mismatched or counterfeit product, cancellation, delay, missed opportunity, wasted expenditure, lost saving, unsatisfactory purchase, travel disruption, or any other loss arising from or related to your use of, or reliance on, any Search Result — whether the claim sounds in warranty, contract, tort (including negligence), strict liability, statute, or any other theory, and even if we were advised of the possibility of such damages.

8. Acceptable Use

You agree not to, and not to permit any household member or other person to:

use the Service for any unlawful purpose, or in violation of any applicable law, regulation, sanctions program, or these Terms;
submit information about another person without their consent, or submit photographs, links, or messages containing another person's private, confidential, financial, health, biometric, government-identifier, or otherwise sensitive information;
submit any payment card number, bank account number, password, one-time passcode, government identification number, passport number, or other credential through the chat interface or any other part of the Service;
upload or transmit malicious code, or content that is illegal, defamatory, obscene, harassing, hateful, sexually explicit, or that infringes or misappropriates any third party's intellectual property, privacy, publicity, or other rights;
use the Service to violate any third party's terms of service, or to access, scrape, index, or extract content from any website or platform in a manner that party prohibits;
scrape, crawl, spider, harvest, or use bots, scripts, or other automated means to access the Service outside the interfaces we provide;
reverse engineer, decompile, disassemble, or attempt to derive the source code, models, prompts, algorithms, or underlying structure of the Service, except to the limited extent applicable law expressly prohibits this restriction;
use the Service, or any output of it, to train, fine-tune, evaluate, or develop any machine-learning model or competing product or service, or to benchmark the Service for a competitor;
circumvent, disable, overload, or interfere with the Service, its security features, its rate limits, its usage limits, or its trial or subscription restrictions — including by creating multiple households to obtain additional free trials;
resell, sublicense, rent, lease, timeshare, white-label, or otherwise commercially exploit the Service, or use it for the benefit of anyone outside your household, without our prior written consent;
impersonate any person or misrepresent your identity, your age, your affiliation with a household, or your authority to act for another person; or
use the Service in any manner that could damage, disable, or impair it, or that imposes an unreasonable or disproportionate load on our infrastructure or that of our providers.

Usage limits. Although the subscription is described as offering unlimited searches, we may impose and enforce reasonable technical and volume limits to protect the Service and our third-party providers from abuse, and we may throttle, suspend, or terminate use that materially exceeds normal household use or that we reasonably believe is automated, commercial, or abusive.

We may investigate and take any action we deem appropriate in response to a violation of this Section, including removing content, imposing limits, suspending or terminating accounts without refund, and — where required or permitted by law — reporting to law enforcement.

9. Children

The Service is not directed to, and is not intended for use by, children under 13 years of age (or the higher age of digital consent applicable in your jurisdiction). We do not knowingly collect personal information directly from children under 13. Requester accounts are intended for adult members of a household.

If a Handler chooses to add a minor to a household, that Handler represents that they are the minor's parent or legal guardian (or are authorized by one), consents on the minor's behalf to the collection and use of the minor's information as described in our Privacy Policy, is fully responsible for the minor's use of the Service, and will indemnify us for any claim arising from that minor's use (Section 17).

If you believe a child's information has been provided to us without appropriate authorization, contact support@omnidevs.cloud and we will take appropriate steps to delete it.

10. Your Content

10.1 Ownership and license to us

You retain ownership of the photographs, links, messages, household details, and other content you submit ("Your Content"). You grant us a worldwide, non-exclusive, royalty-free, sublicensable (to our service providers only) license to host, store, reproduce, transmit, display, adapt, and process Your Content solely to operate, provide, secure, and support the Service for you — including transmitting it to the third-party providers described in our Privacy Policy. This license ends when Your Content is deleted, except for copies retained in routine backups and as described in the Privacy Policy.

10.2 Your warranties

You represent and warrant that you own or have all rights necessary to submit Your Content and to grant the license above, and that Your Content does not violate any law or any third party's rights.

10.3 No obligation to store; back up your own data

We do not warrant that Your Content will be retained, preserved, or recoverable, and we are not a data backup, archival, or records-retention service. Product photographs and other content may be deleted on the schedule described in our Privacy Policy or at any time in accordance with these Terms. You are solely responsible for independently retaining your own copies of anything you need, including any travel confirmation, receipt, or record. To the maximum extent permitted by law, we disclaim all liability for the loss, deletion, corruption, or unavailability of Your Content.

10.4 Feedback

If you send us suggestions, ideas, or feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to use and exploit it for any purpose, without compensation, attribution, or obligation of confidentiality to you.

11. Intellectual Property

The Service — including its software, design, interfaces, text, graphics, branding, and the "Mandado" name and logo — is owned by Omni Devs LLC or its licensors and is protected by copyright, trademark, and other laws. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your household's personal, non-commercial use. All rights not expressly granted are reserved. You may not use our name, logo, or branding without our prior written permission.

12. Subscriptions, Trials, and Billing

12.1 Plans and fees

The Service is offered on a flat subscription per household, currently US $14.99 per month or US $129 per year, plus any applicable taxes. All amounts are stated and charged in United States dollars. Your bank or card issuer may apply currency-conversion charges, foreign-transaction fees, or its own exchange rate; those charges are yours, not ours, and are not refundable by us.

12.2 Free trial

New households receive a free trial that ends automatically on the earlier of (a) thirty (30) days from household creation or (b) twenty (20) completed search requests by the household, combined across all request types. No payment method is required to start the trial, and no charge occurs unless and until a Handler affirmatively subscribes. We may modify, limit, or discontinue trials at any time, and may deny a trial to any household we reasonably believe has already used one.

12.3 AUTOMATIC RENEWAL — PLEASE READ

YOUR SUBSCRIPTION RENEWS AUTOMATICALLY. When a Handler subscribes, that Handler authorizes us and our payment processor to charge the payment method on file, on a recurring basis, the then-current subscription price plus applicable taxes, at the start of each successive billing period — monthly for monthly plans, annually for annual plans — without further authorization and until the subscription is cancelled.

The subscription continues indefinitely until cancelled. Cancellation is the only way to stop future charges. You may cancel at any time, without charge or penalty, through your account settings in the Service, or by emailing support@omnidevs.cloud. Cancellation takes effect at the end of the then-current billing period.

We will send renewal reminders and cancellation instructions to the Handler's email address where required by applicable automatic-renewal law, including Florida Statutes § 501.165 and California Business & Professions Code § 17600 et seq. Regardless of any reminder, you remain responsible for knowing your renewal date and for cancelling before it if you do not wish to be charged.

12.4 Cancellation

A Handler may cancel at any time as described in Section 12.3. On cancellation:

the household retains access to paid features through the end of the billing period already paid for;
no refund or credit is issued for the remainder of that period (Section 13);
the subscription does not renew; and
household data is not automatically deleted — see Section 12.9 and our Privacy Policy.

12.5 Payment processing

Payments are processed by Stripe, Inc. ("Stripe"). We never receive or store your full payment card number, CVC, or other sensitive payment credentials — you provide these directly to Stripe. Your use of Stripe is also governed by Stripe's own terms and privacy policy. We are not responsible for Stripe's acts, omissions, outages, or decisions, including any decision to decline, reverse, or hold a payment.

12.6 Failed payments and delinquency

If a charge fails, is declined, is reversed, or is uncollectible, we (or Stripe) may retry it over a reasonable period. We may suspend or terminate access to paid features immediately while an amount remains unpaid. You remain liable for all amounts owed, and you agree to reimburse us for reasonable costs of collection, including collection-agency fees, court costs, and reasonable attorneys' fees, to the extent permitted by law. You are responsible for keeping your payment method current.

12.7 Price changes

We may change subscription pricing. We will give you at least thirty (30) days' notice by email before a price change applies to you, and the new price will take effect at your next renewal after the notice period. If you do not accept the new price, your remedy is to cancel before that renewal date; continued use after the effective date constitutes acceptance of the new price.

12.8 Taxes

Stated prices exclude taxes. You are responsible for all sales, use, value-added, IVA, goods-and-services, withholding, and similar taxes and duties imposed on your purchase, other than taxes on our net income. Where we are required to collect tax, it will be added to your charge.

12.9 Effect of cancellation on data

Cancellation ends access to paid features at the end of the paid period but does not by itself delete household data, so that you can reactivate without loss. See our Privacy Policy for retention periods and for how to request deletion.

13. Refunds — All Fees Are Non-Refundable

ALL FEES ARE NON-REFUNDABLE. To the maximum extent permitted by applicable law, we do not provide refunds, credits, or proration for:

any unused portion of a billing period, including after cancellation;
unused searches, requests, or features;
periods during which you did not use the Service or forgot to cancel;
dissatisfaction with any Search Result, AI output, price, product match, or recommendation;
any purchase, booking, or loss you incurred with a third party;
suspension or termination of your account for violating these Terms; or
temporary unavailability, degradation, interruption, or discontinuation of the Service or any feature or third-party data source.

Exceptions. If you believe you were charged in error, contact support@omnidevs.cloud and we will review your request in good faith on a case-by-case basis. Any refund, credit, or accommodation we choose to provide is entirely at our sole discretion, is a one-time courtesy, does not modify these Terms, and does not obligate us to provide the same or any similar accommodation again. Nothing in this Section limits any non-waivable refund or cancellation right you have under the mandatory consumer-protection law of your country or state of residence.

14. Chargebacks and Payment Disputes

Contact us first. If you have any question, concern, or dispute about a charge, you agree to contact us at support@omnidevs.cloud and give us at least fifteen (15) days to resolve it before initiating a chargeback, payment reversal, or dispute with your bank, card issuer, or payment provider. Nearly every billing issue can be resolved directly and far faster this way, and this requirement is a material term of this agreement.

Chargebacks are a breach of these Terms. Initiating a chargeback or payment dispute for a charge that was in fact authorized under Section 12.3 — including a charge for an automatic renewal you did not cancel in time, or for a period in which you did not use the Service — is a material breach of these Terms. You acknowledge that access to the Service was provided in exchange for that payment.

What we may do. If you initiate a chargeback or payment dispute without first following the process above, we may, to the extent permitted by law and by applicable card-network rules:

immediately suspend or terminate the household account and all associated access, without refund;
contest the dispute and submit evidence to your bank, card issuer, or payment provider — including these Terms, the record and timestamp of your acceptance of them, your subscription and renewal history, your account activity and usage logs, our correspondence with you, and the cancellation options that were available to you at all times;
recover from you the disputed amount together with any chargeback, representment, or administrative fee charged to us by Stripe or the card network, plus reasonable costs of collection and, where permitted, reasonable attorneys' fees;
refer the unpaid balance to a collections agency; and
decline to provide the Service to you or your household in the future, or condition reinstatement on payment of the outstanding balance and any associated fees.

Records as evidence. You expressly agree that the electronic records described above are admissible and sufficient evidence of your agreement to these Terms, of your authorization of recurring charges, and of your use of the Service, in any dispute, arbitration, chargeback proceeding, or legal action.

Nothing in this Section limits any right you have under applicable law to dispute an unauthorized or fraudulent transaction, and nothing here is intended to discourage you from reporting genuine fraud to your card issuer.

15. Disclaimers of Warranty

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, ALL SEARCH RESULTS, ALL AI-GENERATED OUTPUT, AND ALL CONTENT ARE PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS," WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE SPECIFICALLY DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: the Service will be uninterrupted, timely, secure, or error-free; any Search Result or AI output will be accurate, complete, current, available, or suitable for any purpose; any price or product will be available as displayed; defects will be corrected; the Service is free of viruses or harmful components; any notification, reminder, or message will be generated, transmitted, delivered, or received; or that your data will not be lost.

No advice or information, whether oral or written, obtained from us or through the Service, creates any warranty not expressly stated in these Terms.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the exclusions above apply to the fullest extent permitted, and any implied warranty that cannot lawfully be excluded is limited in duration to the shorter of thirty (30) days from your first use of the Service or the minimum period required by law.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

16.1 Excluded damages. NEITHER OMNI DEVS LLC NOR ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS (COLLECTIVELY, THE "MANDADO PARTIES") WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, SAVINGS (INCLUDING ANY SAVING YOU EXPECTED FROM A DISPLAYED PRICE), BUSINESS, GOODWILL, DATA, OR OPPORTUNITY, OR FOR ANY COST OF SUBSTITUTE SERVICES, TRAVEL DISRUPTION, MISSED TRAVEL, WASTED EXPENDITURE, OR PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM A THIRD-PARTY TRANSACTION — arising out of or relating to these Terms or the Service, on any theory of liability (contract, tort including negligence, strict liability, statute, or otherwise), even if a Mandado Party has been advised of the possibility of such damages and even if a stated remedy fails of its essential purpose.

16.2 Aggregate cap. THE MANDADO PARTIES' TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE TOTAL SUBSCRIPTION FEES ACTUALLY PAID BY YOUR HOUSEHOLD TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (US $100). This cap is aggregate across all claims and all claimants within a household and is not multiplied by the number of claims, members, or incidents.

16.3 Third parties. The Mandado Parties are not liable for the acts, omissions, errors, misrepresentations, warranties, breaches, negligence, insolvency, outages, pricing decisions, or cancellations of any airline, retailer, marketplace, payment processor, AI provider, data provider, hosting provider, browser, network, or other third party, or for any injury, damage, or loss resulting from your dealings with them.

16.4 Basis of the bargain. You acknowledge that the disclaimers in Section 15 and the limitations in this Section 16 are a fundamental element of the basis of the bargain between us, reflect a reasonable allocation of risk, and that we would not provide the Service at these prices without them.

16.5 Jurisdictional limits. Some jurisdictions do not allow the exclusion or limitation of certain damages, or the exclusion of liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, gross negligence, or willful misconduct. Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited, and in those jurisdictions our liability is limited to the smallest amount permitted by law.

17. Indemnification

You agree to defend, indemnify, and hold harmless the Mandado Parties from and against any and all third-party claims, demands, actions, investigations, proceedings, damages, judgments, settlements, fines, penalties, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and costs of investigation) arising out of or relating to:

(a) your breach or alleged breach of these Terms, including the representations in Section 3.3; (b) your use or misuse of the Service, or use by anyone through your household account; (c) Your Content, including any photograph, link, or message you submit; (d) any transaction, purchase, booking, or dealing you or any household member completes with a third party, whether or not prompted by a Search Result; (e) your addition of any person to a household, including any claim by that person regarding privacy, consent, unwanted communications, or the handling of their information, and including any claim under the Telephone Consumer Protection Act, CAN-SPAM, any state telemarketing or "mini-TCPA" statute, or any comparable law; (f) any minor's use of the Service through your household; or (g) your violation of any law or of any third party's rights.

We will notify you of any claim subject to indemnification and may, at our option and at your expense, assume exclusive control of the defense and settlement of any such claim. You may not settle any claim in a way that imposes any obligation, admission, or liability on a Mandado Party without our prior written consent. You agree to cooperate reasonably in the defense. Your obligations under this Section survive termination.

18. Dispute Resolution — Arbitration and Class-Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY DECIDE YOUR CLAIMS.

18.1 Informal resolution first

Before starting an arbitration or any other proceeding, you and we agree to try to resolve the dispute informally. The party raising the dispute must send a written Notice of Dispute describing the claim, the specific relief sought, and the amount at issue, signed by the claimant. Send yours to support@omnidevs.cloud with the subject line "Notice of Dispute"; we will send ours to your account email. The parties will negotiate in good faith for sixty (60) days from receipt. This informal process is a condition precedent to commencing arbitration, the applicable statute of limitations and any filing-fee deadline are tolled during it, and either party may seek to have a court or arbitrator enjoin a filing made before it is complete.

18.2 Agreement to arbitrate

If the dispute is not resolved within that 60-day period, you and Omni Devs LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, the Service, or the relationship between us — whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether arising before, during, or after termination — will be resolved exclusively by FINAL AND BINDING INDIVIDUAL ARBITRATION, and not in a court of law.

Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect (available at adr.org), as modified by these Terms. This agreement to arbitrate is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq., which the parties agree evidences a transaction involving interstate commerce.

BY AGREEING TO ARBITRATION, YOU AND WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION.

18.3 CLASS-ACTION AND JURY-TRIAL WAIVER

YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF, CLAIMANT, OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTION OR PROCEEDING. The arbitrator may not consolidate or join the claims of more than one person, may not preside over any form of class or representative proceeding, and may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.

Non-severable. If this Section 18.3 is found unenforceable as to a particular claim or request for relief, then that claim or request — and only that one — will be severed from the arbitration and litigated in court under Section 18.9, while all remaining claims proceed in arbitration. If Section 18.3 is found unenforceable in its entirety, then Section 18.2 (agreement to arbitrate) is void in its entirety and all disputes proceed in court under Section 18.9.

18.4 Procedure, fees, and the award

A single neutral arbitrator will be selected under the AAA rules. Arbitration will be conducted in English. Unless the parties agree otherwise, any in-person hearing will take place in the Florida county in which Omni Devs LLC maintains its principal place of business, or — at your election — in the U.S. county (or, if you reside outside the United States, an equivalent location) where you reside; the parties may also agree to proceed by documents only, telephone, or videoconference, and for claims under US $25,000 the proceeding will be conducted by documents, telephone, or videoconference unless the arbitrator determines a hearing is necessary. Filing, administrative, and arbitrator fees will be allocated under the AAA Consumer Arbitration Rules; we will pay the portion of those fees the AAA rules allocate to us and, where your claim is for US $10,000 or less and is not frivolous, we will pay your filing fee as well. Each party otherwise bears its own attorneys' fees and costs, except where a statute or these Terms provide otherwise or the arbitrator finds a claim or defense frivolous or brought for an improper purpose. The arbitrator has exclusive authority to resolve all issues of arbitrability, including the scope, applicability, and enforceability of this Section 18, except that a court has exclusive authority to decide the enforceability of Section 18.3. The arbitrator's award is final and binding, may be entered as a judgment in any court of competent jurisdiction, and is subject only to the limited review permitted by the Federal Arbitration Act.

18.5 Small-claims carve-out

Either party may bring an individual claim in a small-claims court with jurisdiction, so long as the claim remains individual and in that court and is within its jurisdictional limits.

18.6 Injunctive and intellectual-property carve-out

Either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual-property rights, unauthorized access to the Service, or breach of confidentiality, without waiving this Section 18.

18.7 YOUR RIGHT TO OPT OUT OF ARBITRATION

You may reject this arbitration agreement (Sections 18.2–18.4 and 18.8) by sending written notice within thirty (30) days of the date you first accept these Terms. Email support@omnidevs.cloud with the subject line "Arbitration Opt-Out," stating your name, the email address on your account, your household name, and a clear statement that you wish to opt out of arbitration. Opting out will not affect your account, your subscription, your pricing, or any other part of your relationship with us. If you opt out, Sections 18.3 (class waiver) and 18.9 (governing law and venue) still apply, and disputes proceed in the courts identified in Section 18.9.

18.8 Mass and coordinated filings

If twenty-five (25) or more demands for arbitration raising substantially similar claims are filed against us by or with the assistance of the same law firm or coordinated group within a ninety (90) day period, the parties agree the claims will be administered in sequential batches of no more than fifty (50), each batch before a single arbitrator, with the parties cooperating in good faith on staging and on selecting representative "bellwether" cases whose outcomes will inform resolution of the remainder. The statute of limitations and any filing-fee deadline are tolled for all claims in the queue while batches proceed. A court of competent jurisdiction may enforce this Section, including by enjoining the filing or administration of arbitrations inconsistent with it.

18.9 Governing law and judicial venue

These Terms and any dispute arising out of them or the Service are governed by the laws of the State of Florida, United States, without regard to its conflict-of-laws rules, and — as to arbitrability — by the Federal Arbitration Act. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

For any dispute not subject to arbitration (including any severed claim, any claim brought after a valid opt-out, and any action to enforce or vacate an arbitration award), you and we consent to the exclusive personal jurisdiction and venue of the state and federal courts located in the State of Florida, and each party waives any objection based on inconvenient forum. Each party irrevocably waives any right to a trial by jury in any such proceeding.

Consumer-law preservation. If you are a consumer resident in Ecuador, the European Economic Area, the United Kingdom, or another jurisdiction whose mandatory consumer-protection law grants you the right to bring proceedings in your place of residence or to the protection of your local law, nothing in this Section deprives you of that right or of the protection of any mandatory provision of that law.

18.10 One-year limitation on claims

TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE MUST BE FILED WITHIN ONE (1) YEAR AFTER THE CLAIM ACCRUES, OR IT IS PERMANENTLY BARRED. This limitation does not apply where the applicable law prohibits shortening the limitations period.

18.11 Survival

This Section 18 survives termination of these Terms and closure of your account.

19. Term, Suspension, and Termination

19.1 By you

A Handler may cancel the subscription or close the household account at any time, as described in Section 12.4 or by contacting support@omnidevs.cloud.

19.2 By us

We may suspend, restrict, or terminate your access to the Service, in whole or in part, at any time, with or without notice, if we reasonably believe that: you have violated these Terms; your use creates risk, expense, or legal exposure for us or another user; your account is inactive for an extended period; you have failed to pay amounts owed; you have initiated a chargeback contrary to Section 14; or we are required to do so by law or by a third-party provider. We may also discontinue the Service, or any feature of it, at any time — and if we discontinue the Service entirely, we will make reasonable efforts to give advance notice to Handlers and, at our discretion, to refund the unused portion of any prepaid period.

19.3 Effect of termination

On termination, your license to use the Service ends immediately and we may delete your data in accordance with our Privacy Policy. Except as expressly provided in Section 19.2, termination does not entitle you to any refund.

19.4 Survival

Sections 2 (What Mandado Is Not), 3.3 (Authority), 5.1, 6 (AI), 7 (Search Results), 8 (Acceptable Use, as to past conduct), 10 (Your Content, as to licenses granted), 11 (Intellectual Property), 12.6 (amounts owed), 13 (Refunds), 14 (Chargebacks), 15 (Disclaimers), 16 (Limitation of Liability), 17 (Indemnification), 18 (Dispute Resolution), 20 (Third-Party Services), and 22 (General) survive termination, along with any other provision that by its nature should survive.

20. Third-Party Services and Release

The Service depends on third-party providers for flight pricing data, product search data, AI photo identification and response generation, hosting and databases, analytics and error monitoring, transactional email, browser push delivery, and payment processing. These providers are identified in our Privacy Policy. We do not control and are not responsible for the accuracy, availability, security, pricing, performance, or continuity of any third-party service, and any of them may change, degrade, restrict, or discontinue its offering — which may in turn change, degrade, or discontinue features of the Service, without liability to you.

Release. To the maximum extent permitted by law, you release the Mandado Parties from all claims, demands, damages, and losses of every kind — known and unknown, suspected and unsuspected, disclosed and undisclosed — arising out of or in any way connected with any transaction or dispute between you and any airline, merchant, marketplace, payment processor, or other third party. If you are a California resident, you expressly waive California Civil Code § 1542, which reads: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." You waive any comparable statute or common-law principle in any other jurisdiction.

21. International Use, Export Control, and Language

21.1 International use

The Service is operated from the United States and is designed for households that may span multiple countries, including the United States and Ecuador. We make no representation that the Service is appropriate, lawful, or available in any particular location, and you are responsible for complying with the laws of your own jurisdiction. By using the Service you consent to the processing of your information in the United States and other countries, as described in our Privacy Policy.

21.2 Export control and sanctions

You represent that you are not located in, and are not a national or resident of, any country subject to comprehensive U.S. economic sanctions, and that you are not listed on any U.S. government list of prohibited or restricted parties. You agree not to use or export the Service in violation of U.S. export-control or sanctions laws.

21.3 Language

These Terms are provided in English, which is the authoritative and controlling version. Any translation, including into Spanish, is provided for convenience only, and in the event of any conflict the English version prevails — except where mandatory local law requires that a translation govern, in which case that translation governs solely to the extent required. Estos Términos se proporcionan en inglés, que es la versión vinculante; cualquier traducción al español se ofrece únicamente por conveniencia.

22. General Provisions

Entire agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Service, and supersede all prior or contemporaneous understandings, representations, and communications, whether oral or written. You have not relied on any statement, representation, warranty, or assurance not expressly set out in these Terms.
Severability. If any provision is held invalid, illegal, or unenforceable, it will be modified to the minimum extent necessary to make it enforceable — or, if it cannot be, severed — and the remaining provisions remain in full force. Section 18.3 is governed instead by its own non-severability rule.
No waiver. No failure or delay in exercising a right waives it, and no single or partial exercise precludes any further exercise. A waiver is effective only if in writing and signed by the waiving party.
Assignment. You may not assign or transfer these Terms or any rights under them, by operation of law or otherwise, without our prior written consent; any attempted assignment is void. We may freely assign these Terms, including in connection with a merger, acquisition, reorganization, financing, or sale of all or substantially all of our assets.
No third-party beneficiaries. These Terms create no third-party beneficiary rights, except that the Mandado Parties identified in Sections 16 and 17 are intended beneficiaries of those Sections and may enforce them.
Relationship. Nothing in these Terms creates any partnership, joint venture, employment, franchise, or agency relationship between you and us.
Force majeure. We are not liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including acts of God, natural disaster, fire, flood, epidemic or pandemic, war, terrorism, civil unrest, labor dispute, governmental action, sanctions, embargo, power or internet failure, network or hosting-provider outage, cyberattack, denial-of-service attack, or the failure, degradation, restriction, or discontinuation of any third-party service or data source.
Notices. We may give you notice by email to the address on your account, by in-app notice, or by posting to the Service; notice is effective when sent or posted. You must give us notice at support@omnidevs.cloud, except that a Notice of Dispute must follow Section 18.1.
Headings and interpretation. Headings are for convenience only. "Including" means "including without limitation." These Terms will not be construed against the drafting party.
Copyright complaints. If you believe content on the Service infringes your copyright, send a notice with the information required by 17 U.S.C. § 512(c)(3) to support@omnidevs.cloud with the subject line "DMCA Notice." We will respond as required by the Digital Millennium Copyright Act and may terminate the accounts of repeat infringers.
Contact. Questions about these Terms: support@omnidevs.cloud.

Omni Devs LLC d/b/a Mandado A Florida limited liability company support@omnidevs.cloud